If you‘re not happy with your new items, we have made it super easy for you to return the item/s back to us as easily as possible!

Return period is 30 days from Date of order. 

• must be new and unworn with all original tags, labels & hygiene seals attached  
• must not be a Sale Item
• must not have any dirty marks, make-up or fake tan marks 
• must not smell of perfume, deodorant, body odour, cosmetics or washing powder 

HOW TO RETURN AN ITEM TO US

1. Send an email to kate@merakilifestyle.com.au

2. Return Item to Meraki Lifestyle at PO BOX 99 Appin NSW 2560 Please note return postage is at the expense of the customer. 

3. We will inspect all return items upon receipt - any returns which fail to comply with the above will be sent back to you. 

4. Upon approval of return you will be issued with a replacement or a store credit to use online with a 12 month expiry date. 

In compliance with Australian Consumer Law, we are not required to provide a refund if you make a wrong selection, need a different size or change your mind. This includes payments made with AfterPay. 

If there is a major fault with the style you've purchased, we will offer to repair or replace it where available. If we cannot repair or replace the style, we will offer an online credit note or refund.  All claims for faulty styles are assessed on an individual basis, and the outcome of a refund is at our discretion. If a refund is deemed necessary, the refund will be processed back to the customer. 

 SALE ITEMS

Any items marked as SALE are final and cannot be returned to us (subject to your rights under Australian Consumer Law). Any Sale items which are returned to us will be returned to sender.

PROCESSING OF RETURNS

We aim to process all returns within 5 days of the item being received. 

FAULTY ITEMS

If you believe your garment has a fault, please email our customer service team at kate@merakilifestyle.com.au along with photos.  Upon receiving your request we will handle this with high priority to arrange the best possible course of action for you!

We endeavour to resolve all issues as quickly as possible. XOX